Privacy Policy
Last updated: September 2026
At The Social Stuff, your privacy matters. This privacy policy explains how I collect, use and protect your personal information when you visit this website, make an enquiry or work with me.
The Social Stuff is an independent business based in Stoke-on-Trent, Staffordshire, UK.
Information I collect
I may collect personal information that you provide directly to me, including your name, business name, email address, telephone number, social media details and any information you choose to provide when completing an enquiry form, contacting me or working with me.
If you become a client, I may also collect information necessary to provide my services, manage our working relationship, communicate with you and process payments and invoices.
The website may also collect limited technical information about how visitors use the site, such as device or browser information, pages visited and website usage data, through cookies and analytics tools where applicable.
How I use your information
I may use your personal information to:
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Respond to enquiries and communicate with you
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Provide and manage my services
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Prepare proposals and communicate with prospective clients
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Manage client relationships and projects
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Process payments, invoices and maintain appropriate business records
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Improve my website and services
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Send marketing communications where I have the appropriate permission or other lawful basis to do so
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Meet legal, tax and regulatory requirements
I will only use personal information where I have a lawful basis for doing so, which may include taking steps before entering into a contract, performing a contract with you, complying with a legal obligation, pursuing legitimate business interests where appropriate, or your consent.
Sharing your information
I do not sell your personal information.
I may share information with trusted service providers where necessary to operate my business and provide my services. This may include website hosting, email, accounting, payment, analytics, social media management and other business software providers.
Where third-party services process personal information on my behalf, I take reasonable steps to ensure that appropriate data protection arrangements are in place.
Some service providers may process information outside the UK. Where this happens, appropriate safeguards will be used where required by data protection law.
How long I keep your information
I only keep personal information for as long as reasonably necessary for the purpose it was collected, including providing services, maintaining appropriate business and financial records, resolving disputes and meeting legal requirements.
Different types of information may therefore be kept for different periods.
Cookies
This website may use cookies and similar technologies to make the website work correctly, remember preferences and understand how visitors use the site.
Where consent is required for non-essential cookies, these will only be used after you have made your choice through the website's cookie controls.
You can change your cookie preferences through the cookie settings available on the website.
Your rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your information, ask for inaccurate information to be corrected, request deletion or restriction in certain circumstances, object to certain uses of your information and withdraw consent where processing is based on consent.
If you would like to exercise any of these rights, please contact me using the details below.
You also have the right to raise a concern with the Information Commissioner's Office if you are unhappy with how your personal information has been handled.
Third-party links
This website may contain links to other websites or social media platforms. The Social Stuff is not responsible for the privacy practices of third-party websites, so you should review their own privacy information when visiting them.
Changes to this policy
I may update this privacy policy from time to time to reflect changes to my website, services or legal requirements. The latest version will always be available on this page.
Contact
If you have any questions about this privacy policy or how your personal information is used, please contact:
The Social Stuff
Stoke-on-Trent, Staffordshire, UK
Email: shannon@social-stuff.co.uk